Job Listing

Job Title: Member Service Representative (Part Time) – $20.00/hr

Job Description: THE OPPORTUNITY
Our internal people are learning, growing and advancing! If you’ve thought about a career in finance, with future opportunities for growth, consider joining our team as a Member Service Representative (MSR). Commonly known in the banking world as ‘Tellers’, our MSRs are the face of our organization. They are our frontline experts who are trained to look out for our Members’ financial health. If you have a thirst for knowledge and a passion for finance, then check out this amazing opportunity and apply today!

WHAT YOU WILL DO
Conduct financial transactions for members on our frontline, such as deposits, withdrawals, bill payments, wires, and transfers
Assist members with our digital banking options, such as online banking, eTransfers and our app
Proactively develop strong relationships with our members by understanding where they are in their financial life cycle
Educate members on the products and services that are best suited to their current financial situation
Refer more complex financial needs to our expert team of Financial Advisors

WHAT YOU WILL NEED TO SUCCEED
The successful candidate will require a post secondary diploma from an accredited College or University or a minimum of 2 years of cash handling, retail and/or customer service experience. You will need a positive attitude, an appetite for continuous learning and a desire to help others maintain and reach their financial goals.

Company Logo: SCU-logo-for-survey.png

Company/Organization Name: Sudbury Credit Union

Company Information: WHO WE ARE
Sudbury Credit Union was founded in 1951 with one simple value — ‘people helping people.’ This value has remained a constant throughout our history and resonates today as much as it did then.
As a community-minded financial co-operative, Sudbury Credit Union is committed to the well-being of our employees, our members and our community. We serve over 15,000 Sudburians extending from Levack to Minnow Lake, from our six local branches to your smartphone, and from small community groups to large local companies. We provide all the banking solutions you would expect from a financial institution, but with a unique understanding our our local needs. We know Sudbury because we ARE Sudbury – which is why we were voted Sudbury’s favourite bank/credit union and favourite financial planning firm.
​We are truly community-minded, just like you, and are proud to be a part of the fabric of Sudbury. To see what makes Sudbury Credit Union different, click here. Come be part of something bigger.

WHAT’S IN IT FOR YOU
• A competitive financial compensation package
• Work-life balance: we operate Monday to Friday – no evenings, no weekends (part time employees have no guarantee of hours however we do our best to accommodate your requests for hours)
• Paid leave including vacation pay that can either be banked or taken with each pay, plus 4 paid sick days and 2 paid personal emergency days per year
• Health Care, Life Insurance and Short and Long Term Disability benefits that are 100% employer paid
• Participation in our employee pension plan
• An investment of over $1000 per year in your professional development so you can grow your career in the financial services industry
• Staff rates on loans and mortgages
• Reduced staff trading fees on Qtrade
• Free parking at all our locations

Additional bonuses – free staff passes to Science North that admit you and five of your family members for a day of fun. A social committee that puts on several free family events throughout the year so you can bond with the whole SCU team.

RECRUITMENT
If you are interested in joining our SCU family please visit our website at: https://www.sudburycu.com/. You can also email our HR Manager, Cheryl Whynott at [email protected] for further information. If you feel you are qualified what are you waiting for? Send us an updated cover letter and resume by 5 pm on Friday, September 23rd, 2022.

Posting Date: 08/31/2022

Closing Date: 09/23/2022

Website: https://sudburycu.bamboohr.com/jobs/view.php?id=39

Contact Phone Number: 7056820641

Contact Email: [email protected]